1. Information we collect
We may collect information you provide directly, information collected automatically, and information received from service providers.
Examples include:
- name, email address, and account information;
- authentication and sign in information;
- subscription, plan, billing status, and customer support information;
- payment related information processed by third party payment providers;
- usage data, device information, browser information, IP address, log data, and analytics data;
- communications you send to us, including support requests;
- customer access activity related to paid and preview content, such as pages viewed, idea pages opened, searches and filters used, saved ideas, export or copy actions, billing portal activity, access decisions, timestamps, session information, device and browser information, and related security or support metadata; and
- other information you choose to provide.
We do not intend to store full payment card numbers ourselves. Payment information may be processed and stored by third party payment providers such as Stripe.
We do not intend to store the raw content a user copies or exports unless a future feature clearly discloses that behavior and provides appropriate notice.
2. How we use information
We may use information to:
- provide, operate, maintain, and improve MABRepo;
- create and manage accounts;
- process purchases, subscriptions, renewals, cancellations, and billing support;
- provide access to paid digital research content;
- communicate about accounts, billing, updates, support, and service notices;
- respond to questions and support requests;
- monitor performance, diagnose issues, and improve user experience;
- troubleshoot entitlement, access, billing, or account issues;
- review refund requests and support questions;
- detect, prevent, and respond to fraud, scraping, bulk access, abuse, security issues, and unauthorized access;
- protect the repository and enforce access controls;
- enforce terms and policies; and
- comply with legal, regulatory, tax, accounting, and operational obligations.
3. Payments and billing providers
MABRepo may use third party providers, including Stripe, to process payments and manage subscriptions.
Those providers may collect and process payment details, billing information, transaction history, and related data according to their own terms and privacy policies.
MABRepo may receive limited billing information from payment providers, such as customer identifiers, subscription status, plan information, payment status, and transaction related metadata needed to provide access and support.
4. Authentication and service providers
MABRepo may use third party providers for authentication, hosting, infrastructure, analytics, logging, support, communications, and related operations.
These providers may process information as needed to provide services to MABRepo. We use service providers to operate the product, maintain security, process payments, authenticate users, and support customers.
5. Cookies, sessions, and analytics
MABRepo may use cookies, session technologies, local storage, analytics tools, logs, and similar technologies to:
- keep users signed in;
- maintain account and security state;
- understand product usage;
- improve performance and reliability;
- detect abuse or suspicious activity; and
- support billing, access, and customer service workflows.
You may be able to adjust cookie settings in your browser, but disabling certain cookies or session technologies may prevent MABRepo from working properly.
6. How we share information
We do not sell personal information for money, and we do not sell customer lists. If our practices ever change in a way that requires additional notice or choices, we will update this Privacy Policy.
We may share information:
- with service providers that support MABRepo operations;
- with payment processors and billing providers;
- with authentication, hosting, analytics, infrastructure, communication, and support providers;
- when necessary to enforce our Terms, protect rights, investigate abuse, or maintain security;
- when required by law, subpoena, court order, regulatory request, or legal process;
- with professional advisors such as attorneys, accountants, or consultants; and
- in connection with a merger, acquisition, financing, reorganization, asset sale, or business transfer.
7. Data retention
We retain information for as long as reasonably necessary to provide MABRepo, manage accounts and subscriptions, support customers, maintain business records, resolve disputes, enforce agreements, prevent abuse, and comply with legal, tax, accounting, and operational obligations.
Some information may be retained after account cancellation where needed for billing records, legal compliance, security, fraud prevention, dispute resolution, refund review, account support, abuse prevention, or legitimate business operations.
8. Data security
We use reasonable administrative, technical, and organizational measures designed to protect information.
However, no internet transmission, storage system, or online service can be guaranteed to be completely secure. You are responsible for maintaining the security of your account access and devices.
9. Your choices and requests
You may contact us to:
- ask questions about your information;
- request correction of account information;
- request deletion where applicable and feasible;
- request support related to account access; or
- ask about billing or subscription records.
Depending on your location, you may have additional privacy rights, including rights to request access, correction, deletion, objection, or opt out rights where applicable.
To make a privacy or account related request, contact support@mabrepo.com.
Some requests may be limited by legal, security, billing, tax, accounting, operational, or fraud prevention requirements.
10. Email and communications
We may send transactional or service related messages about your account, subscription, billing, security, support requests, or important product updates.
If MABRepo later offers marketing emails, optional updates, newsletters, daily recaps, alerts, or similar communications, users should be given appropriate unsubscribe or preference options where required.
MABRepo does not launch with SMS as a default customer communication feature. If SMS or phone based messaging is offered later, it should be handled with appropriate consent, opt in, and opt out processes and applicable compliance requirements.
11. Children's privacy
MABRepo is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to MABRepo, contact us at support@mabrepo.com.
12. International users
MABRepo is operated by Mostly Autonomous LLC in the United States. If you access MABRepo from outside the United States, your information may be processed and stored in the United States or other jurisdictions where we or our service providers operate.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Your continued use of MABRepo after an updated Privacy Policy is posted means you acknowledge the updated policy.
14. Contact
For privacy questions, account questions, or support requests, contact:
support@mabrepo.com